Mercedes-Benz Mobile Apps | Mercedes-Benz Canada

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Mercedes-Benz Mobile Apps | Mercedes-Benz USA

New in Canada on version vehicles: app-primarily based related automobile technology that similarly complements the luxury and convenience of owning a Mercedes-Benz, As version yr 2019 (MY19) cars start to arrive on showroom floors, Mercedes-Benz Canada is celebrating the creation of Mercedes me hook up with the Canadian marketplace. This progressive, app-based technology powers a collection of mobility offerings designed to beautify the Mercedes-Benz possession experience.

Mercedes me connect allows drivers to stay in touch with their vehicles from everywhere that has cell network coverage, and to reap help on the touch of a button. The provider powers an evolving platform that will assist shape the future of mobility. There are endless methods in which Mercedes me join improves the possession experience, with comfort and comfort that gives Mercedes-Benz proprietors even greater motives to like their vehicles. Mercedes-Benz Mobile Apps | Mercedes-Benz Canada

Remote services, A survey from Mercedes-Benz owners revealed faraway services to be the maximum particularly predicted suite of Mercedes me connect services. Due to the fact Mercedes me join era capabilities on the 4G LTE community, owners are able to use remote services from anywhere inside the global that has cell network coverage. Features consist of:

Faraway begin: proprietors can keep away from the inconvenience and pain of sitting in a cold vehicle within the wintry weather – or a steaming-hot car in the summer – by way of starting their vehicles remotely. Faraway Door Locking and Unlocking: proprietors no longer need to 2nd-wager whether they've locked their cars' doors. Now, they can take a look at their reputation at the Mercedes me app, and lock and/or unencumber their doors from any distance.

Faraway Retrieval of vehicle popularity: owners can check their mileage, tire strain, gasoline stages, and much extra remotely, which permits them to better plan their journey(s) and to decide whether a forestall at a gasoline station is essential. Point-of-hobby (POI) down load: Drivers can now send addresses from their telephones to their automobiles and might prep their cars to navigate there. This is a handy opportunity to getting into the deal with statistics manually through the car's vital controller.

Mercedes-Benz Mobile Apps | Mercedes-Benz Canada

Personalization: proprietors can export and keep personalized motive force profiles from their cars inside the Mercedes me portal and, if favored, import them again to repair their desired settings of their cars. Charging and Pre-access climate manipulate (EV): The client is able to modify the charging method remotely, and also can alter the climate manipulate for plug-in and electric motors, making sure a secure cabin temperature. This selection gives him/her a clean, continuous review of the vehicle's charging settings and may also be used to regulate them, along with throughout the charging procedure.

Automobile monitoring offerings, Mercedes me connect permits proprietors to peer exactly where their cars are placed, every time they would like to achieve this. Even supposing they are on the other facet of the globe, the app permits them to stay connected.

Car Tracker: If location tracking has been activated inside the Mercedes me Portal, a car's modern position may be checked at any time through its owner. Co-users of the Mercedes me join account – consisting of circle of relatives participants – can also proportion the automobile's vicinity if this option is activated. Parked car Locator: owners not need to apply memorization hints to locate his/her automobile in massive parking plenty. Now, he/she can track the automobile's area thru Mercedes me connect. The app will lead him/her lower back to their parking spot through taking walks commands that expand to inside 1.5 kilometres of the automobile.

Valet shield: when the Valet shield carrier is enabled inside the Mercedes me app, the owner can be notified whilst his/her vehicle leaves a pre-decided digital place, which may be set to a 1.Five-, 2.5- or five.Zero-kilometre radius. The proprietor is likewise notified when the ignition is switched on or off. Geofencing: proprietors can set geo-fenced areas and request to be notified while their cars task beyond those limitations – a beneficial function for dad and mom who need to prevent teenage drivers from borrowing their Mercedes-Benz automobiles without permission. Pace alerts: A customer can select to be notified whilst his/her automobile surpasses the velocity threshold they have inputted via the Mercedes me Portal. This alert gives the time the vehicle surpassed the threshold, as well as a history of signals.

Mercedes-Benz Mobile Apps Review | Mercedes-Benz Canada

Navigation services, Mercedes me connect (Mmc) takes the in-automobile Navigation machine to a whole new level with get entry to to stay information, on-street net connectivity, and more desirable person-friendliness. Live site visitors data: by means of gaining access to real-time traffic data, the car can calculate the shortest and fastest routes, saving the motive force precious time within the manner. Vehicle-to-X conversation: car-to-X era permits the quick alternate of statistics among cars, which includes warnings approximately capacity hazards on the street beforehand (e.G. Injuries, slippery roads, fog, and many others.). Dangers may be said manually thru the Navigation display screen or routinely thru the vehicle's sensors. The motive force is alerted to those risks thru icons on the navigation map, in addition to by using a spoken caution, lengthy before he/she is capable of become aware of those ability dangers. Direction making plans and show of electric Charging Stations: The gadget plans an appropriate course for plug-in hybrid and electric powered motors by way of figuring out charging station locations alongside the way and via taking the price fame of the automobile into account.

Parking points of interest (POIs): Parking information (e.G. To be had parking spaces, fees) is displayed at the automobile's Navigation gadget and in the Mercedes me app. Drivers can effectively search for to be had on- and rancid-avenue parking spaces near a particular destination. On line Map Updates: owners may have the most up to date avenue and POI records thanks to over-the-air map downloads which are installed at once into their Navigation systems. Those updates are made routinely when the vehicles are in motion, with out affecting the automobiles' other functions. Climate Overlay: A climate overlay offers real-time facts and notifies the driving force of unsafe conditions, enabling him/her to make informed selections on the street.

Predictive Navigation: based totally on completed journey facts and established riding habits, the Mercedes me app automatically indicates a selection of probable destinations that may be sent to the vehicle with just one click on. The carrier is primarily based on an set of rules which takes into account previous trips, in addition to the corresponding days of the week and times of day.
Neighborhood seek: avenue trip meals and pit stops are not a guessing game: Drivers can now locate eating places in and around their routes through Mercedes me connect's nearby search function. The device additionally indicates close by points of interest and parking options.

Virtual Assistants: Mercedes me join offerings consisting of remote begin, remote Door Lock/liberate and POI down load may be controlled thru voice commands at the Amazon Echo (Alexa) or Google home (Assistant) gadgets. Assistance AND guide offerings. Complimentary for as long as the car's era is supported.

Maintenance management: The proprietor now not desires to maintain tabs on when his/her car is due for service. As an alternative, when the car identifies that it's far due for normal provider appointments, the proprietor will get hold of notifications via the Mercedes me join app or Inbox messages at the Mercedes me join portal. These notifications supply the proprietor the choice to ebook an appointment at his/her desired dealership thru the web Appointment reserving gadget. Telediagnostics: Mercedes me join allows the automobile to perceive the wear repute of its own diagnostics-capable components and additives (e.G. Brake linings, coolant levels, and so on.) and will notify the customer while a substitute is needed. For example, if brake pads want to be replaced, the driving force will obtain an email correspondence and could be directed to the web Appointment booking machine.

Twist of fate recovery: accident recovery enables the consumer cope with the aftermath of a collision. In case of a minor twist of fate, the overhead manage unit button connects the motive force to a Mercedes me connect agent, who will dispatch a tow truck. Inside the occasion of a more extreme collision, the deployment of an airbag routinely initiates an eCall, which connects the driving force to an agent who will ask if emergency services are wished. If the eCall agent does no longer pay attention a response, he or she can installation emergency services to the car's exact vicinity.

Breakdown management: If a driver has a automobile issue mid-ride, a button on the overhead manage unit will join him/her to a Roadside help agent. The vehicle's specific area and status might be transmitted to the agent, who will then dispatch Roadside help. Information from the driving force and from the automobile's diagnostics era will allow the carrier agent(s) to arrive at the best vicinity fully prepared to either restore or tow the automobile.

Far off vehicle Diagnostics: while a service appointment has been booked, the dealership is able to behavior a quick far off test that offers get right of entry to to the vehicle's information and determines whether or not every other problems require attention. The dealership can then inform the purchaser of any problems previous to the appointment, and can make sure availability of the parts necessary to make the repair. Far flung car diagnostics additionally help the provider department to e-book the proper quantity of time for the appointment.

Software program Updates: Over-the-air software updates for the Telematics manipulate Unit, Navigation device, and digital proprietor's guide are all available for over-the-air down load within the car, with out interrupting its other capabilities. That is a short and convenient manner for clients to stay updated on software program adjustments. Emergency call offerings: The Mercedes-Benz Emergency response Centre, operated with the aid of Bosch, can be reached both (1) by using urgent the "SOS" button within the vehicle, or (2) mechanically, whilst the automobile's collision sensors have detected a serious twist of fate. In each instances, automobile information – e.G. Region, route of journey and variety of passengers, and so forth. – is transferred to Bosch, permitting response Centre marketers to speedy and correctly help the consumer. Rescue measures are initiated without delay after an coincidence to expedite the deployment of Roadside help and to allow injured drivers/passengers to be dealt with as quick as possible.

Statistics name and me name offerings: With the contact of a button within the car, any popular or Mercedes me join-associated inquiries can be directed to the Mercedes-Benz client help Centre. Mercedes me join-capable cars will be equipped with either a "me call" button or an iCall and Wrench button. Those name buttons will path the driving force to the perfect call centre, whether or not it is Roadside assistance, Mmc support or Concierge.

Mercedes-Benz Concierge service: Drivers can be related to a concierge agent at the push of a button 24/7, both from their automobile or via Mercedes me app. The agent can assist cope with many day-to-day responsibilities, so owners can attention at the activities they revel in the maximum. As an example, the provider can find a appropriate eating place for dinner, learning nearby eating places, evaluating prices and opinions, and developing a quick listing of feasible options. As soon as the motive force has decided, the concierge agent could make a reservation and mechanically transmit the eating place deal with to the auto's navigation system. This same method applies to ordering occasion tickets, reserving flights and accommodations, and getting assistance with present purchases. (The concierge provider might be to be had for buy inside the Mercedes me connect online keep in overdue 2019). The concierge can use owners' credit card facts to technique bills on their behalf, when requested.

Full Feature List: Discover all of the features available with Mercedes me connect.
Remote Access Service:
  • Remote StartDisclaimer. Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.
  • Remote Door Lock & Unlock. Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.
  • Remote Retrieval of Vehicle Status. View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.
  • Parking Damage Detection & Advanced Interior Alarm Sensor. Notification of impact to parked vehicle and any unexpected motion events inside your vehicle.
  • Point-of-Interest Download. Send an address from your phone directly to the COMAND navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.
  • Charging and Pre-Entry Climate Control (EV). For hybrid and electric vehicles, view your charging status and activate climate control remotely.
  • PersonalizationDisclaimer. Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more.
  • ENERGIZING Coach. Uses trip data and heart rate from compatible GARMIN devices to start one of our ENERGIZING Comfort programs in vehicle.
  • Vehicle Monitoring Services. Vehicle Tracker. View the current location of your vehicle on a map using your smartphone or computer.
  • Parked Vehicle Locator. Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.
  • Stolen Vehicle Location Assistance. In the unfortunate event that your vehicle is stolen, the GPS system can assist in its recovery. Once you file a police report, the vehicle can transmit its location to help local authorities in locating the vehicle.
  • Geofencing. Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.
  • Navigation Services. Live Traffic InformationDisclaimer. View live traffic information and optimized route guidance on your vehicle’s navigation.
  • Car-to-X CommunicationDisclaimer. With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
  • Fuel & Charging Stations with PricingDisclaimer. When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.
  • Route Planning (EV)Disclaimer. Calculate your route based on your vehicle’s remaining range and the charge stations along the way. Parking Points-of-InterestDisclaimer.
  • Need parking? View parking facilities near your location, along with current availability and prices. Online Map UpdatesDisclaimer. Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.
  • Weather OverlayDisclaimer. Have the option to view location-specific weather and temperatures within your navigation map. Included in the Mercedes me connect app.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Assistance & Support:

  • Maintenance Management. Get reminders of upcoming service, and book an appointment with your preferred service dealer.
  • “Hey Mercedes” Voice Control. For certain vehicles, LINGUATRONIC online voice control allows you to speak to your car and have it speak back.
  • Telediagnostics. With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
  • Accident Recovery. If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
  • Breakdown Management. In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.
  • Remote Vehicle Diagnostics. Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
  • Software Updates. Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.
  • Emergency Call ServicesDisclaimer. Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
  • Information Call and me Call ServicesDisclaimer. For general or Mercedes me connect-related questions, contact a Mercedes-Benz Concierge using the in-vehicle call button. If your concierge service is not active, a representative will be happy to help.
Mercedes-Benz Mobile Apps | Mercedes-Benz Canada

  • WiFi HotspotDisclaimer. Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
  • TuneIn® Radio. Access TuneIn® radio using your vehicle’s head unit to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports, and more.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

How to Activate Your Services, concierge-service.
Contact your dealer to get started.
Only your dealer can activate your services, so if they haven’t already, contact them and they’ll be happy to help. Then download the app, create a profile and have your Mercedes-Benz in the palm of your hand. And Please Contact or Find a Dealer.

Mercedes-Benz Mobile Apps Overview of Services:
  • Start your engine – anytime, anywhere. Mercedes me connect lets you prepare for any trip using the Remote Engine Start feature. You can cool down or heat the cabin, so as soon as you step inside, you’re completely comfortable and ready to drive.
  • Get up-to-the-minute vehicle data. Mercedes me connect provides a quick snapshot of your mileage, fuel level, tire pressure, fluids and more. Plus you can see your vehicle’s location, whether you’re in a crowded parking lot or across the globe, and lock or unlock the doors at the tap of a button.
  • Protect what matters most. Using advanced alarm technology, Mercedes me connect notifies you immediately of any forceful exterior impact as well as any interior movements when your vehicle is parked and locked.
  • Enjoy maintenance and support with a personal touch. From maintaining your vehicle and scheduling service, to receiving help in the event of an accident, Mercedes me connect allows you to hit the road without reservation.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Available on Android, iOS and Apple Watch.
The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app today to take full advantage of your Mercedes me connect services.
Available on iOS and Android.

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